Cancellation of SRN

Process of Cancellation of SRN Wrongly Generated on MCA – 5 Quick Steps

Introduction

When filing documents on the Ministry of Corporate Affairs (MCA) portal, a common error professionals face is the wrong generation of Service Request Numbers (SRNs). These SRNs are essential for tracking submissions and payments. However, if generated in error, they may cause issues in company compliance and ROC processing.

Summary

  • An SRN is a unique ID used to track filings and services on the MCA portal.
  • Wrong SRNs may occur due to form selection errors or system glitches.
  • Not cancelled SRNs can lead to duplicate filings and compliance issues.
  • Pending SRNs can be cancelled online; approved ones require ROC help.
  • Supporting documents must be submitted to justify cancellation.
  • Early action ensures smoother resolution and prevents complications.

What is SRN on MCA Portal?

An SRN (Service Request Number) is a unique 9-character code generated by the MCA21 portal when you submit an e-Form, upload documents, or initiate certain services. It acts as a reference for tracking the transaction’s status.

SRNs are auto-generated when:

  • Uploading forms such as INC-20A, DIR-12, AOC-4, or MGT-7
  • Generating a payment challan
  • Requesting services like name reservation or DIN updates

Why Does a Wrong SRN Get Generated?

Here are the most common reasons why SRNs are generated in error:

  • Selecting the wrong e-Form or service
  • Entering incorrect details while filling the form
  • Double submission due to browser lag or server timeout
  • Uploading a form for the wrong company or CIN
  • Uploading a draft or incomplete version by mistake

We offer ROC compliance for Pvt Ltd company, LLP annual filing and OPC compliance filing, ensuring timely MCA compliance.

What If You Don’t Cancel a Wrong SRN?

If an incorrect SRN is not cancelled in time, it may result in:

  • Duplication errors or rejection of subsequent submissions
  • Extra payment for incorrect or unnecessary filings
  • Delayed processing by ROC due to multiple entries
  • Potential compliance issues and notices

Who Can Cancel a Wrong SRN?

The cancellation request can be initiated by:

  • The registered user who generated the SRN
  • A company’s authorized representative, such as a director, CS, or CA
  • A professional firm appointed for company compliance, having access to the login or DSC

How to Cancel a Wrongly Generated SRN on MCA  5 Verified Steps

Step 1: Log in to the MCA Portal  

Visit www.mca.gov.in and log in using your credentials. You must use the same account that generated the SRN.

Step 2: Search the SRN under “Track SRN”  

Navigate to MCA Services > Track SRN/Transaction Status. Enter your SRN to check its current status; whether it is “Pending”, “Under Process”, “Paid”, or “Approved”.

Step 3: Check If the SRN Is Eligible for Cancellation  

  • If the status is Pending or Not Paid, it can typically be cancelled online.

  • If the status is Approved or Processed, cancellation must be done offline through the concerned Registrar of Companies (ROC).

Step 4: File a Complaint via Helpdesk or ROC  

For online cancellation:

  • Go to MCA Service Complaint Form

  • Select the SRN, describe the error, and upload proof (wrong challan/form)

For ROC cancellation:

  • Submit a physical application with:

    • Request letter on company letterhead

    • Copy of the wrongly generated SRN or challan

    • Affidavit or undertaking signed by the director

    • CIN and company details

Step 5: Wait for Confirmation  

  • Online Helpdesk cancellations are resolved in 3–7 working days.

  • For offline ROC cancellations, it may take up to 15–20 working days.

Once cancelled, you can file the correct form afresh.

Real-Life Example

A company uploaded INC-20A prematurely before the subscription amount was received. They raised a Helpdesk complaint within 24 hours. Since no payment was made and the SRN was still pending, MCA Helpdesk successfully cancelled the SRN within 5 working days.

Key Documents Required

  • Company CIN and name
  • Copy of the wrongly uploaded form
  • Generated SRN number
  • Payment challan (if any)
  • Affidavit/letter to ROC in case of processed SRNs

Benefits of Timely SRN Cancellation

  • Avoids double payment or incorrect filings
  • Ensures a clean filing record with ROC
  • Prevents unnecessary scrutiny or compliance delays
  • Saves time and helps re-upload correct forms swiftly

Important Links you can refer to:

Conclusion

The process of cancellation of SRN wrongly generated on MCA is straightforward if done quickly. Use the Helpdesk for pending SRNs and apply offline via ROC for processed ones. Provide clear explanation and documentation to ensure a smooth resolution. Always double-check before submitting forms to prevent errors and maintain compliance.

Suggested Read :

Form 15CA

Form MGT-7 and AOC-4

What is Form MGT 14?

GEO Coding of the Address in the MCA

List of MCA Forms for Company Filings

FAQs

1. What is the time limit to cancel a wrongly generated SRN?

There is no fixed deadline mentioned officially, but it is advisable to initiate cancellation as soon as the error is identified; especially before any payment is made or before the form is approved. Delay may lead to additional procedural hurdles.

2. Can I cancel an SRN if payment has already been made?

Once the SRN is paid and marked as “Processed” or “Approved,” it cannot be cancelled online. You must file a request with the ROC and provide valid reasons, along with documentary proof. Refunds, if applicable, are rare and considered only in exceptional cases.

3. Is there a fee involved in canceling an SRN?

No, there is no separate fee for requesting SRN cancellation through MCA Helpdesk or ROC. However, if you re-upload the correct form later, you will need to pay the applicable statutory fee again.

4. What should I do if I accidentally uploaded the wrong form with the correct payment?

In such a case, initiate a complaint immediately through the Helpdesk. If it cannot be resolved online, apply through the ROC with supporting documentation and an affidavit. Depending on the situation, you may be permitted to refile.

5. Who is eligible to request cancellation of SRN?

Any registered user who generated the SRN can raise a cancellation request. In case of professional filings, your CA/CS/consultant may assist you, provided they have access to the account or a valid Digital Signature Certificate (DSC).

6. How long does it take to cancel an SRN through the Helpdesk?

If the complaint is valid and all documents are in place, the MCA Helpdesk generally responds within 3 to 7 working days. Ensure all details are correct while submitting the complaint to avoid delays.

7. Can ROC reject my cancellation request?

Yes, the Registrar of Companies has discretion to reject requests if the reason seems unjustified or the SRN has already been acted upon. That’s why it’s essential to file cancellation promptly and with complete documents.

8. Is the cancellation process different for LLPs or foreign companies?

The procedure is mostly similar, but for LLPs or foreign companies, the documents and forms involved might vary. Always consult with a legal expert to understand the form-specific differences before applying.

9. Can I cancel a challan-related SRN without filing any form?

Yes, if the SRN was generated for a payment challan and no form was uploaded, you can still cancel it by raising a Helpdesk complaint or writing to ROC, provided the challan remains unpaid or unused.

10. Where can I track the status of my SRN cancellation request?

You can track the SRN via Track SRN Status on MCA. For Helpdesk complaints, check the Service Complaint portal. For ROC applications, you’ll be notified via email or phone once the matter is resolved.

About Ebizfiling -

EbizFiling is a concept that emerged with the progressive and intellectual mindset of like-minded people. It aims at delivering the end-to-end corporate legal services 0f incorporation, compliance, advisory, and management consultancy services to clients in India and abroad in all the best possible ways.
 
To know more about our services and for a free consultation, get in touch with our team on  info@ebizfiling.com or call 9643203209.
 
Ebizfiling

Author: dharti

Dharti Popat (B.Com, LLB) is a young, enthusiastic and intellectual Content Writer at Ebizfiling.com. She studied Law and after practicing as an Advocate for quite some time, her interest towards writing drew her to choose a different career path and start working as a Content Writer. She has been instrumental in creating wonderful contents at Ebizfiling.com !

Follow Author

Leave a Reply

Your email address will not be published. Required fields are marked *

    • Implications of AOA in company law
      • Company law

      February 27, 2025 By Team Ebizfiling

      Legal Implications of AOA under company Law

      Legal Implications of Articles of Association (AOA) under company Law In Company Law, the AOA (Articles of Association) outlines a company’s internal rules, regulations, and governance structure. It defines how the company manages its operations, specifying the rights and responsibilities […]

    • Voluntary vs Involuntary Strike Off
      • Articles - Company Law

      February 26, 2025 By Team Ebizfiling

      Voluntary vs Involuntary Strike Off in India

      Voluntary vs Involuntary Strike Off Company in India A company in India can remove itself from the official register voluntarily, or the Registrar of Companies (ROC) can remove it involuntarily. Understanding the difference helps business owners stay compliant and avoid […]

Hi, Welcome to EbizFiling!

Hello there!!! Let us know if you have any Questions.

Thank you for your message.

☎ Call Now
whatsapp
Reasons for Change in an LLP registered address OPC vs LLP : Best for Small Business Facts About 80G(5) Registration LLP Form 11 vs LLP Form 24 Types of LLC