Ebizfiling Careers
Single Point of Contact (SPOC)
Act as the primary point of contact for clients and drive strong client relationships.
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Key Skills Required
- Strong interpersonal, coordination, and client management skills.
- Working knowledge of legal documentation, compliance norms, and regulatory frameworks.
- Problem-solving mindset with attention to detail.
- Ability to multitask.
- Proficiency in MS Office (Word, Excel, PowerPoint) and email communication.
Qualifications
- Master’s degree in Business Administration, Law, or related fields.
- Minimum 1 year of experience in a client-facing role, preferably within legal, compliance, or consulting services.
- Strong communication skills, goal-driven approach, and ability to handle objections.
- Familiarity with CRM platforms (Zoho/Salesforce) and digital tools.
Roles and Responsibilities
- Act as the primary point of contact for clients and drive strong client relationships.
- Ensure effective client coordination across teams for smooth service delivery.
- Take a solution-oriented approach to resolve queries and enhance client satisfaction.
- Understand client needs and support with basic accounts, taxation, and compliance matters.
- Track deliverables and deadlines, and ensure timely execution.
Interested in this role?
Submit your application and our team will review your profile.