SaaS businesses today scale faster than borders allow. Many global SaaS companies serve Indian users without any physical setup in India. That is exactly where OIDAR compliance becomes relevant.
At Ebizfiling, we often see foreign SaaS platforms overlook this requirement until tax notices are issued. If your SaaS software has Indian users, OIDAR registration may already be applicable to your business.
OIDAR stands for Online Information Database Access or Retrieval services. Indian GST law defines it as digital services delivered over the internet with minimal human intervention. This category includes cloud-based SaaS software, online tools, digital platforms, and subscription-based applications.
If your SaaS company delivers services automatically through servers, APIs, or dashboards, it usually falls under OIDAR. The legal definition comes directly from GST provisions issued by the GST Council and applied uniformly across digital businesses.
Indian GST follows the destination-based taxation model. This means tax applies where the customer is located, not where the SaaS company operates from. If your SaaS software is accessed by users in India, the place of supply becomes India.
Even if your company is registered overseas, Indian GST law still applies to those transactions. At Ebizfiling, we often explain this to founders who assume offshore incorporation keeps them outside Indian tax scope. That assumption is incorrect for SaaS.
Foreign SaaS companies providing services to unregistered Indian users must take OIDAR GST registration. This rule applies even if you have a single Indian subscriber. Unlike regular GST registration, OIDAR has no minimum turnover limit.
The moment your SaaS company supplies services to an Indian B2C customer, registration becomes mandatory. This rule exists to ensure foreign SaaS platforms do not gain an unfair tax advantage over Indian SaaS companies.
If your SaaS software is sold directly to Indian individuals or unregistered users, you must charge 18 percent IGST. The foreign SaaS company collects this tax and deposits it with the Indian government. Monthly return filing through GSTR-5A is also mandatory.
If your customer is an Indian business registered under GST, the reverse charge mechanism applies. In such cases, the Indian SaaS user pays GST directly. However, your SaaS company still needs to evaluate OIDAR applicability and maintain transaction records.
OIDAR rules were introduced to create parity between Indian and foreign digital service providers. Without OIDAR, an overseas SaaS company could sell software subscriptions without collecting tax.
An Indian SaaS company would still have to charge GST. This imbalance is what OIDAR corrects. For SaaS companies planning long-term operations in India, compliance also builds trust with users, banks, and regulators.
Non-compliance is not theoretical anymore. Indian tax authorities actively track digital payments and SaaS subscriptions.
Here are the real risks:
Interest and penalties on unpaid GST
Tax notices and compliance scrutiny
Recovery proceedings against Indian receivables
Platform access restrictions in serious cases
At Ebizfiling, we often help SaaS companies regularize OIDAR compliance after notices. Early registration always costs less than late correction.
At Ebizfiling, we assist global SaaS companies through the entire OIDAR compliance journey:
We evaluate whether your SaaS software qualifies as OIDAR
We handle OIDAR GST registration without Indian entity setup
We guide you on B2B versus B2C tax treatment
We manage GSTR-5A monthly return filing
We ensure ongoing compliance and documentation support
Our approach is practical, compliant, and designed for global SaaS operations.
For any SaaS company serving Indian users, OIDAR registration is not optional. Indian GST law focuses on where the customer is located, not where your SaaS platform is built. Proper OIDAR compliance helps SaaS businesses avoid penalties, maintain credibility, and scale in India without legal risk. At Ebizfiling, we help SaaS companies get this right from day one.
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Not every SaaS company needs it, but foreign SaaS companies serving Indian B2C users usually do. The nature of the service and customer type decide applicability.
If no consideration is charged, GST may not apply. However, paid subscriptions after trials usually trigger OIDAR obligations.
No. OIDAR registration allows foreign SaaS companies to comply without forming an Indian entity.
SaaS services classified as OIDAR attract 18 percent IGST when supplied to Indian users.
Yes. There is no turnover threshold for foreign OIDAR suppliers.
Foreign SaaS companies must file GSTR-5A every month.
Yes. Authorities use banking data, payment gateways, and subscription records for compliance checks.
No. Reverse charge shifts tax payment but does not remove record-keeping or evaluation obligations.
Penalties depend on facts and timelines. Voluntary compliance reduces exposure but does not guarantee waiver.
With correct documentation, OIDAR registration usually takes 7 to 10 working days.
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